1. Introduction and Data Controller
www.tidypawbox.com (operated by Vogelhandel Daems, located at Langstraat 29, 2260 Westerlo, Belgium) respects your privacy and is committed to protecting your personal data. This privacy policy informs you how we look after your personal data when you visit our website and tells you about your privacy rights and how the law protects you, in compliance with the General Data Protection Regulation (GDPR) and Belgian data protection legislation.
The data controller responsible for your personal data is www.tidypawbox.com. If you have any questions about this privacy policy, please contact us via email at litter@tidypawbox.com or via telephone at +32 14725980.
2. The Data We Collect About You
Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:
- Identity Data: includes first name, last name, username, or similar identifier.
- Contact Data: includes billing address, delivery address, email address, and telephone numbers.
- Financial Data: includes bank account and payment card details processed securely through our payment service provider.
- Transaction Data: includes details about payments to and from you and other details of products you have purchased from us.
- Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
3. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.
4. Payment Processing via Stripe
To process your payments securely, we share your financial and transaction details with our third-party payment processor, Stripe. Stripe processes your payment information in accordance with applicable data protection standards and financial regulations. We do not store full credit or debit card numbers on our servers; transaction authorization and data handling related to payment processing are managed directly by Stripe.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
In accordance with Belgian and European statutory requirements:
- Transaction, financial, and invoicing data are retained for a minimum period of 7 years to comply with Belgian commercial, tax, and accounting law obligations.
- General customer account data and communication records are retained for the duration of the active contractual relationship and for a period of 5 years thereafter for legal limitation and liability purposes, unless a longer retention period is required by applicable law.
6. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
To exercise any of these rights, please contact us at litter@tidypawbox.com.
7. Company and Contact Information
- Company Name: Vogelhandel Daems
- Brand: tidypawbox
- Website: www.tidypawbox.com
- Registered Address: Langstraat 29, 2260 Westerlo, Belgium
- Contact Email: litter@tidypawbox.com
- Telephone: +32 14725980